My first discussion with my client should include the details of the coaching contract
- What is coaching and what it isn’t – explain how coaching works and how it is different from counseling, consulting, Explore the clients understanding of coaching and past experiences
- Confidentiality – Communicate levers of confidentiality. Identify concerns client may have in this area.
- Frequency – Discuss the frequency of coaching
- Length of engagement – Link the complexities of the work and the coaching goals.
- Length of each session –
- Cancelation of session – clarity about canceling in specific amount of tine
- Modality
- Location
- Pricing
- Assessment – stakeholder interviews or other assessment data to review
- Measures of success and outcomes – provide client with a sense of how we will measure success and monitor measrueable outcomes
- Feedback – how does the client like to receive feedback? understand the client’s style.
- Explanation of the coach’s approach – coaches discuss how they operate, get information, how they like to receive feedback, get challenged by coach, and held accounable.